Order Support

Service Announcement: Unfortunately, due to production issues, the release of DANTE’S PEAK (4K UHD) and DAYLIGHT (4K UHD) are delayed indefinitely. If customer's ordered these 2 items, they will be removed from your order. If your order was approved with Dante's Peak included, you will be refunded for the purchase.

Service Announcement: Packages to Canada will now ship via APC Postal. If there are any issues looking up tracking, please use the link- https://www.apc-pli.com/

For commonly asked questions regarding orders, please refer to our FAQ page at https://kinolorber.com/faqs that includes polcies on return, damage, foreign orders, slipcovers/ O-card questions etc. If you need further assistance please fill out the support form below:

We do not split orders if your item is OUT-OF-STOCK or a PRE-ORDER. We will ship order when all items are in stock and available.

KNOWN DELAYS (Currently On Order or recently arrived):

  • The Black Windmill (Blu-ray)

immediately cancel, check status, or reauthorize an order, please use this form- https://kinolorber.com/contact/order-tracking.

 

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